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Return & Exchange

Cancellation & Refund Policy

In case, we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will accept the cancellation. We will not be able to cancel those orders that has already gone for manufacturing, processed and shipped out by us.

To make changes to your order, please contact our Customer Service Department by e-mail at contact@goldenlocks.com

On cancellation, you will get your refund online through NEFT mode within 10-15 days. 

 

Return

No returns of product will be entertained. In case, of manufacturing defects it will be coverd under warranty.


Error in Billing, Payment OR Shipping Information

Some orders cannot be processed due to an error in information you have provided, which includes, but is not limited to:

  • An incorrect credit card or debit card number, expiration date and/or card security value, or information regarding other payment types.
  • Incorrect billing information (for example, if the billing information you provide is different from information your financial institution has on record).
  • An insufficient or incorrect shipping address (including street address, city, state, zip or postal code).
  • Or any suspected fraudulent information.

Refund Request

Design Lounge

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Discounted Products

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Downloads

Now you can explore Golden Locks Catalog as per year wise in pdf format ... more

Golden Locks Catalogue